Effective: May 1, 2010
Anonymous Information. We may collect two types of information through this Site: anonymous information and personally identifiable information ("PII"). We collect certain anonymous data regarding the usage of the website. This information does not personally identify users, by itself or in combination with other information. We gather it to improve the performance of the Site. The anonymous data we collect can include information such as the type of browser you are using, IP address, the pages you view, and the length of your visit to the Site.
Personally Identifiable Information. We may also ask you to provide personally identifiable information on the Site, which may include your name, address, telephone number, fax number, company name, e-mail address and relevant details about the property that interests you. These details may include whether the location is a business or residence, the location, and the square footage, to give some examples. This information can be gathered when you send us an e-mail or when you complete the specific web page request form. In all such cases you choose whether to provide us with the personally identifiable information, but certain portions of the Site may not be available to you or we may not be able to respond to your inquiry effectively if you do not provide the PII requested.
My Account. In order to provide some of the services on the Site, we ask you to provide additional personal information regarding your account with Fenton. This additional information may include existing account numbers, application details, service preferences and so forth. We will use this information only to support your relationship with Fenton. This includes responding to your requests, customizing your experience on the Site, and communicating with you about your account.
Surveys and Contests. We may occasionally request information from you via surveys or contests. Your participation in these surveys or contests is completely voluntary. The information that we request typically includes your contact details. If you choose to participate, the information that you provide will be shared with the contest/survey sponsors to notify winners and award prizes. Survey information may also be used to monitor and improve the content and performance of the Site.
Career Pages. If you choose to review our job listings and to submit an application from our career web pages, then you will have choices as to how you contact us and how much information you provide online. Any information that you provide within your resume or CV will be considered Personally Identifiable Information and will be used only in the context of assessing your suitability for one or more roles with us. We will maintain any resume information on file after submission in case subsequent job openings may interest you. We will use your contact details to alert you if we see a potential fit. You may contact us at email@example.com to have your resume information removed from our database.
Community Classifieds. Each of our properties will typically have a portion of the web site designated as Residents Corner, where you can post and respond to community classifieds for example. Posting and responding to classifieds is entirely voluntary but you should know that information posted is publicly available, even to those Site visitors who are not members of your residential community. Therefore, you should always be aware of any personal information that you post, as we can take no responsibility for how this information may be used outside of Fenton.
COOKIES AND WEB BEACONS
We also use web beacons (also known as clear gifs), which are tiny graphics embedded on a web page to help us measure the effectiveness of particular content. Unlike cookies, web beacons are not stored on your computer's hard drive.
USE AND DISCLOSURE OF INFORMATION
Uses by H.G. Fenton Company
On certain of our Site pages where you have submitted detailed information concerning potential properties or services or job postings, we will use this information only for the purposes of contacting you and determining which job, property or service and so forth may be most relevant to you. We will not share this information with any third party for their own marketing purposes without your prior consent.
We may also disclose personally identifiable information in order to respond to a subpoena, court order or other such request. We may also provide such personally identifiable information in response to a law enforcement agency's request or as otherwise required by law.
We may provide your personally identifiable information to a third party if we file for bankruptcy, or there is a transfer of the assets or ownership in connection with proposed or consummated corporate reorganizations, such as mergers, acquisitions, or sales of business units.
Uses by Third-Parties
We do not provide your personally identifiable information to any third party for their own marketing purposes without your prior request or consent. Fenton works closely with certain businesses to provide you with property information and services. Sometimes these businesses make special offers available to Site visitors. If you request to receive information about these offers, we will share your personal information with these companies so that they can send you details about their special offers. You should know in advance that each of these companies has its own policies with respect to the collection and use of personal information and that we are not responsible for their use of your information.
INFORMATION SECURITY AND SECURE TRANSACTIONS
We have implemented various security measures for the purpose of protecting your personal information against accidental or unlawful destruction or accidental loss, alteration, unauthorized disclosure or access and against any other unlawful forms of processing. When you create a user profile and log in to a secure portion of our Site, your personal information benefits from the protections of Secure Sockets Layer ("SSL") technology. Our web servers have been enabled with SSL technology to automatically encrypt your information and help prevent unauthorized parties from viewing your account or application information during a secure session. This is why you must enter your unique user name and password each time you access your account information through the Site.
You are responsible for maintaining the confidentiality of your user name and password. You are responsible for all uses of your password, whether or not authorized by you. You must inform us immediately of any unauthorized use or your user name or password.
However, the transmission of data over the Internet by its nature entails the use of systems under the control of third parties, and as a result Fenton will work to prevent any violation of the security systems but cannot ensure a total control of the security of such systems.
Fenton understands the importance of protecting children's privacy in the interactive online world. The Site covered by this policy is not designed for or intentionally targeted at children 13 years of age or younger. It is not our policy to intentionally collect or maintain information about anyone under the age of 13.
INQUIRIES, CORRECTIONS AND COMPLAINTS
Data is submitted to H.G. Fenton Company ("Fenton") and is hosted and stored in a database on servers situated in the United States by Fenton and by third parties on our behalf.
You are responsible for ensuring that the personal information you have submitted or access through the Site is accurate and complete. You may change the information we have on file for you by accessing My Account and entering any new or different details. If you have included personal details such as address or email information, you may alter these via the appropriate link on your My Account page. Please contact us immediately if you notice changes to your profile that you did not request or if you notice any suspicious activity concerning your account.
H.G. Fenton Company
7577 Mission Valley Road, Suite 200
San Diego, California 92108
If you wish to modify or update any information we have received, please contact firstname.lastname@example.org.
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